Knowledge Base



Welcome to our Cocogenie  Support Center.

Here is our Cocogenie  version Support Center! We Cocogenie have been committed to provide best customer service. To improve your experience, we have upgraded our support center and it is more convenient and easier. In order to perfect the new support center, we welcome your any feedback and suggestions. Thereby we will update it further. We are thankful if you can submit your feedback to our support center. 


Kindly note that there is only one Rosewholesale and that is, please do not place orders on any site claiming to be Rosewholesale using any different URL. We are not affiliated in anyway with any other sites.

Thank you for your support.

Security Precaution

Please do not divulge your bank details, password or phone verification code to a third party. 

We will never contact you via unauthorised phone calls or social media channels. 

Beware of any persons asking you to request a refund or cancel an order due to a product being “out of stock / failing to clear customs / failing a qualifications inspection / deemed a fake”, as they are engaging in fraud. 

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